Last updated: August 24, 2026
This Privacy Policy explains how Dongguan Stellova Technology Co., Ltd. (东莞市星启新程科技有限公司), operating under the Stellova brand (“Stellova”, “we”, “us” or “our”), collects, uses, stores and discloses personal information when you visit our website, contact us or discuss a battery project with us.
1. Who We Are
Data controller: Dongguan Stellova Technology Co., Ltd. (东莞市星启新程科技有限公司)
Address: Room 105, No. 30, Yinfeng 1st Road, Dalang Town, Dongguan City, Guangdong Province, China
Email: info@stellova.tech
2. Information We Collect
Depending on how you interact with Stellova, we may collect:
- contact and professional information, such as your name, company, business email address and telephone or WhatsApp number;
- project information, including your application, technical requirements, messages, drawings, specifications and files you choose to provide;
- communication records relating to enquiries, quotations, projects and after-sales support;
- technical and source information, including IP address, browser or device information, landing page, referring page and campaign parameters such as UTM source, medium and campaign; and
- other information you voluntarily provide to us.
Please do not send personal information that is not reasonably necessary for your battery project.
3. How We Use Information
We use personal information to:
- review and respond to enquiries;
- understand product, engineering, certification, quality and production requirements;
- prepare quotations, proposals, prototypes and project plans;
- coordinate appropriate engineering, manufacturing, laboratory, logistics and other qualified partners;
- manage projects, quality records, delivery and after-sales support;
- protect our website, systems, personnel and business from misuse, fraud or security threats;
- understand enquiry sources and improve our website and services; and
- comply with legal, regulatory, accounting and contractual obligations.
Where applicable, we process information to take steps at your request before entering into a contract, to perform a contract, for our legitimate interests in operating and protecting our business and serving business customers, with your consent, or to comply with legal obligations.
4. How We Share Information
We do not sell personal information. We may disclose information only when reasonably necessary to:
- Stellova personnel and authorised representatives who need it for the relevant enquiry or project;
- qualified engineering, manufacturing, testing, certification, logistics or other project partners, subject to appropriate confidentiality and use restrictions;
- website hosting, email, security, document, communications and customer-management service providers acting on our behalf;
- professional advisers such as legal, accounting or insurance providers; and
- government authorities or other parties where disclosure is required by law or necessary to protect legal rights, safety or security.
We do not disclose customer technical files to unrelated third parties for advertising purposes.
5. International Transfers
Stellova is based in China and may work with customers, service providers and project partners in other countries. Your information may therefore be processed outside your country. Where required by applicable law, we use appropriate contractual, organisational or other safeguards for international transfers.
6. Retention
We retain enquiry, communication and project information only for as long as reasonably necessary to respond to you, evaluate or perform a project, provide support, maintain business and quality records, resolve disputes and meet legal or contractual requirements. When information is no longer required, we take reasonable steps to delete, anonymise or securely dispose of it.
7. Security
We use reasonable administrative, technical and organisational measures designed to protect personal and technical information. Project files submitted through the website are stored outside the public media library and require authorised backend access. No method of electronic transmission or storage is completely secure, so absolute security cannot be guaranteed.
8. Website Storage and Analytics
Our website may use essential browser storage to maintain site functions and remember the original landing page and campaign information during a browsing session. If we later introduce non-essential analytics, advertising cookies or similar technologies, we will update this notice and provide consent controls where required.
9. Your Rights
Depending on applicable law and your location, you may have rights to request access to, correction of, deletion of or restriction on your personal information; object to certain processing; receive a portable copy; or withdraw consent where processing is based on consent. You may also have the right to complain to your local data-protection authority.
To exercise a privacy right, email info@stellova.tech. We may need to verify your identity and relationship with the relevant information before completing a request. Some rights may be limited by applicable legal exceptions.
10. Children
This website and our services are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children through this website.
11. Third-Party Links
Our website may link to third-party websites or services. Their privacy practices are governed by their own notices, and Stellova is not responsible for those practices.
12. Changes to This Policy
We may update this Privacy Policy when our services, website or legal obligations change. The revised version will be posted on this page with an updated date.
13. Contact Us
Questions about this Privacy Policy or Stellova’s handling of personal information may be sent to:
Dongguan Stellova Technology Co., Ltd.
Room 105, No. 30, Yinfeng 1st Road, Dalang Town, Dongguan City, Guangdong Province, China
info@stellova.tech